亚马逊知识产权侵权分三种情况:1、涉嫌侵犯知识产权;2、知识产权投诉;3、商品的真实性投诉。
很多人做跨境电商比如亚马逊被告知侵犯知识产权,今天给大家说一下亚马逊侵犯知识产权申诉模板申诉邮件怎么写?
亚马逊知识产权申诉邮件
知识产权申诉邮件一般需要以下几点:
不要打感情牌,向什么需要养家糊口等话语,这样是无效的,而且亚马逊收到这样的邮件时不会看的。
不要任何的废话,说明目的,思路要非常的清晰。
尽可能地具体详细。
要博得亚马逊会看你这封邮件的兴趣。
申诉邮件的思路和条理一定要非常的清晰。
英文的表达书写很重要。
更重要的是你的解决方案是被亚马逊认可的。
不要说类似“很多”、“一些”、“部分”、“偶尔”等词。
这个侵权申诉模板仅供参考哈,可以根据自身的情况而变动,
Dear Amazon, Thank you very much for giving me a chance to appeal the removal of ourAmazon selling privileges .Please see ourfollowing information. Our selling privileges has been removed by Amazon on August,2016. Amazon removed our selling privileges because some of our listings violated related Amazonpolicies,especially infringed intellectualpropertyrights of some rights holders. First,we apologize... Second,... Third,as for the violated brands ********and violated ASINs:*******... 1. Why Amazon removed our sellingprivileges 1.1 Amazon thinks those products are related to brand intellectual property violation... 1.2 Everyone should respect other rights holders’ legal interests... 2. How we solve the problem and prevent the mistakes happen again We apologize to the rights holders and to Amazon with our sincerity on behalf of our whole company again. We promise we correct our mistakes. Please trust us and give us a chance. 3. Additional information we let Amazon know We are a new company. We have suppliedthe essential materials... Best Regards
亚马逊知识产权12次了
亚马逊知识产权侵权分三种情况
1、涉嫌侵犯知识产权亚马逊自己检测到的侵权,这是轻微的侵权。是亚马逊系统自己抓取到的。每被检测到一次,亚马逊都会记录在你的账户状况中。只有记录次数多了,才会关店。这个即使关店了,是比较容易申诉回来的。
2、知识产权投诉权利所有人向亚马逊投诉你(商标和专利、设计侵权)。就会被亚马逊记录在账户绩效(关店情况同上)。
3、商品真实性投诉亚马逊检测到你卖假货。这个就比较严重了,只要收到亚马逊的邮件,那就是关店的邮件。
亚马逊知识产权申诉模板
我就直接开门见山给大家示范。
1、首先说明来意
Dear xxx: I am a principal of(Your Store). I am writing to...我写信是为了... Root Cause of the Issue: (也就是问题的根本原因,在这一步承认你的错误,例如:) We send follow-up e-mails to dissatisfied customers requesting the customer reply to this e-mail directlyto resolve the issue, so as not to use Amazon's customer service - Since we mistakenly were guiding them around the Amazon customer service team, we believe Amazon may have identified this as manipulation. -However, these e-mails were not manipulating the customer for reviews but rather directing them to our store so we could resolve the situation as soon as possible....
2、接着给出你可以立马执行的补救措施
We have implemented the following Corrective Measures to immediately correct our mistake: -Retracted our statement offering discounts in exchange for reviews. -Contacted customers who purchased our products from other e-commerce platforms to instruct them to only write reviews on the e-commerce platform where they purchased the product, providing a link to direct them to the appropriate venue to write a review...
3、给出今后的预防措施
Preventative Measures: -Reevaluated our entire business practice and implemented the following: Hired additional staff to review Amazon’s policies on a routine basis to ensure we are in compliance with all of existing Amazon’s policies as well as future policies. -Conduct weekly reviews of our business practices to ensure that the company is in full compliance with Amazon' s policies.... 最后,再说一下你今后的良好运营计划就可以了。
以上是亚马逊侵犯知识产权申诉模板申诉邮件怎么写,如有需要代写的可联系我们官方客服!
该答案已被 73 人采纳
亚马逊外观专利侵权申诉成功几率大吗(亚马逊如何规避专利侵权)
亚马逊外观专利侵权对店铺有影响吗(亚马逊实用专利侵权和外观专利侵权哪个更加严重)
http://www.zhongzhiw.cn/ymx/585.html以上就是有关亚马逊知识产权申诉邮件(亚马逊知识产权12次了)的最佳答案,若您还有更多优质的解决方案或建议可直接联系在线客服进行提交,如果您的答案被众知网采纳,即可享受公司优惠活动,赶紧行动起来吧!!!
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相关评论
抖音申诉 来自东北 键***无的评价:
【追加评论】专业、申诉成功、省心
做电商难免会出现被投诉的现象,前段时间做的抖音电商就出现了被投诉售假的情况,原本想自己申诉又怕自己申诉不过去,就直接找了专业的认做了申诉,一开始不是太相信他们能申诉成功,和他们互相了解情况后就交给他们处理了,过了一段时间收到了申诉成功的信息,没想到真的申诉成功。
所以说专业的事交给专业的人。
亚马逊申诉 来自江西 沾***沾 的评价:
【评论】靠谱、正规、专业、申诉成功
做亚马逊店铺的时候怎么也没想到会出现违规需要申诉的情况,在网上查了好多相关的资料也找相关申诉平台的客服咨询过,最后考虑找专业的人帮忙申诉,但是一直不知道选择那个好,最后浏览到了你们平台咨询了客服,互相了解了情况就交给他们进项申诉去了,没想到的是居然申诉通过了。
非常感谢你们,我还有其他店铺如果以后在出现了问题会子找你们!